At Moments, we value your privacy and are committed to protect your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website and interact with our services.

We may collect the following types of information: 

Personal Information - When you make a purchase or contact us through our website, we may collect personal information such as your name, email address, shipping address, billing address, phone number and payment details. We maintain a record of your online purchases. If you decline to provide us with these details, you may be unable to access certain services, offers, and content on our website as a guest.

Usage Information - We gather information about your interactions with our website, including your IP address, browser type, pages visited, and the time and date of your visits to analyse traffic patterns on our website, without linking it to personal information.

Cookies - We use cookies and similar tracking technologies to enhance your browsing experience and collect data about how you use our site. Cookies are text files sent to your browser and allow us to customise your experience based on your preferences. You can adjust your browser settings to reject cookies if you prefer. Note that rejecting cookies may affect your ability to use some features on our website.

We use your information for the following purposes: 

Order Processing - To fulfil your orders, including processing payments, shipping, and handling returns.

Customer Support - To respond to your inquiries and provide customer support.

Improvements - To analyse usage patterns and make improvements to our website and services.

Communication - To send you updates about your orders. When you opt in for marketing communications, we send updates such as newsletters, and other relevant information. You can opt out anytime.

Data Security - We take data security seriously and implement measures to protect your information from unauthorized access, disclosure, alteration, or destruction.

Disclosure to third parties - We do not sell, share, trade, or rent your personal information to third parties.

Your choices - You have the right to access, correct, or delete your personal information. You may also choose to disable cookies in your browser settings, although this may affect your experience on our website.

Changes to this privacy policy - We may update this Privacy Policy to reflect changes to our practices or for other operational, legal, or regulatory reasons. We encourage you to review this policy periodically.

Contact us - If you have any questions or concerns about our Privacy Policy or how we handle your data, please contact us through our contact page.

By using our website, you agree to the terms outlined in this Privacy Policy.