By using our website and purchasing our products, you agree to comply with the following terms and conditions:

Overview

This website is operated by Moments, Moments Of Life and/or the founder. Throughout the site, the terms “I”, “my”, “mine”, “myself”, “we”, “us”, “our” and “ourselves” refer to Moments, Moments Of Life and/or the founder. The terms “you”, “your”, and “yours” refer to you: the buyer, customer, consumer. Moments offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following “Terms and Conditions”, including any additional terms and policies found on Moments website. These Terms and Conditions apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content. Please read these Terms and Conditions carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms and Conditions. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. 

Any new features or tools which are added to the current store shall also be subject to the Terms and Conditions. You can review the most current version at any time on this page. We reserve the right to update, change or replace any part of these Terms and Conditions by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes. Our store is hosted on Shopify. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

Online Store Terms

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorised purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You agree not to reproduce, duplicate, copy, sell, resell or exploit the products available on Moments or any portion of the Service, use of the Service, or access to the Service without express written permission by us.

You must not transmit any viruses or any code of a destructive nature.

A breach or violation of any of the Terms will result in an immediate termination of your Services.

General Conditions

Information - We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more expert, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk. 

This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

Products - We reserve the right at any time to modify or discontinue our products or services (or any part or content thereof) without notice at any time.

We have made every effort to display as accurately as possible the colours and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any colour will be accurate. We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

Orders - All orders are subject to availability and acceptance. We reserve the right to refuse service or cancel an order for any reason, including product unavailability. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

Pricing - Prices for our products are listed in the currency displayed on our website and are subject to change without notice.

Payment - We accept payments through the payment methods specified on our website. Payments must be made in British pounds and are processed securely with your information handled in accordance with our Privacy Policy.

Delivery - Products will be delivered at the address you share with us. You guarantee that the delivery address provided is correct and complete, that the products can actually be delivered there and that someone is at the address to take possession of the goods from the delivery service used. 

If delivery of the products appears to be impossible, the postal service will be at liberty to deliver your order at the most suitable location or to take the order back at your own risk, and expense, to possibly store them elsewhere and/or possibly deliver them at a later time. We are not responsible if any delays occur due to missing address information or if no one is at the address to take delivery of the goods.

We cannot be held accountable for any damages or loss of products caused by the postal services.

Shipping - We aim to ship your products to the UK, Belgium, France, Germany, Luxembourg and the Netherlands from our London studio as quickly as possible. Shipping times and rates will be displayed during the checkout process. Please note that international orders may be subject to additional customs duties, fees and taxes, which are always the responsibility of the customer. We cannot estimate or control the amount imposed upon delivery.

If you refuse delivery of the Order due to a customs charge, the Products will be considered abandoned and disposed of by the shipping carrier. In that case, the Order is not eligible for any return. Moments is not liable for the loss of the Products or any additional costs as a result of your refusal.

Returns - Please note that we do not accept any returns, exchanges or refunds. If you have any questions about any piece before making a purchase, we are available to help address any concerns you may have.

Privacy - We respect your privacy and handle your personal information in accordance with our Privacy Policy.

Intellectual property - All content on our website, including text, designs, images, and graphics, is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or use our content without our permission.

Feedback - We welcome your feedback and suggestions. Any feedback provided by you may be used to improve our products and services.

Termination - We reserve the right to terminate or suspend your access to our website and services at our discretion, without notice, for any violation of these terms and conditions.

By using our website and making a purchase, you acknowledge that you have read, understood, and agreed to these terms and conditions. If you have any questions or concerns, please contact us through our contact page.